What Our Customers Say About Us

We care what our customers think of us and so should you. We are partners in your business and your success is ours.

Rating
5.0
49 reviews
Sacha
I worked directly with Mark O'Toole and had a fantastic experience. He was very professional, easy to work with and I appreciate how on top of the loan he was at all times. Thank you!
I worked directly with Mark O'Toole and had a fantastic experience. He was very professional, easy to work with and I appreciate how on top of the loan he was at all times. Thank you!

Sacha

2 months ago

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Rosemary Cruz
Mark O'Toole is an outstanding mortgage broker! He helped me obtain the best deal possible and ensured I was able to close escrow in record time! Mark is very knowledgeable and studies the market regularly, especially in changing times! I highly recommen ...
Mark O'Toole is an outstanding mortgage broker! He helped me obtain the best deal possible and ensured I was able to close escrow in record time! Mark is very knowledgeable and studies the market regularly, especially in changing times! I highly recommend Mark and will definitely use him in the future!
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Rosemary Cruz

1 year ago

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Josh McKim
I needed to get 3 properties refinanced at once. Pacific Home Loans was awesome to work with! They were super efficient. We closed on time. Everything they communicated was correct. I definitely plan to continue working with them for my financing needs!
I needed to get 3 properties refinanced at once. Pacific Home Loans was awesome to work with! They were super efficient. We closed on time. Everything they communicated was correct. I definitely plan to continue working with them for my financing needs!

Josh McKim

1 year ago

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Heather Moreau
2022 Update to add that we are STILL clients of PCHM and wouldn't think of going anywhere else- they are the BEST! 3 years ago: Mark and his team made the home buying process easy and smooth for us. It's a tough market and since he can do both the loan an ...
2022 Update to add that we are STILL clients of PCHM and wouldn't think of going anywhere else- they are the BEST! 3 years ago: Mark and his team made the home buying process easy and smooth for us. It's a tough market and since he can do both the loan and the real estate transaction it made things much easier and more smooth for us and took away the problems that happen when the bank and real estate are separate and often miscommunicating. My husband and I are both self employed so he took our complicated financial situation and found funding that worked for us. We would definitely work with him again and refer him to our friends!
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Heather Moreau

2 years ago

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Rachel Cobb
Mark is great to work with. He was friendly, knowledgeable and explained everything along the way. I would recommend him to anyone!
Mark is great to work with. He was friendly, knowledgeable and explained everything along the way. I would recommend him to anyone!

Rachel Cobb

2 years ago

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Kyle Engle
Highly recommend Mark! He provided us a great rate, fast service and was always available for a call to discuss the loan process on our first home purchase. His advice helped us close on our house fast. He brings many years of experience and always provi ...
Highly recommend Mark! He provided us a great rate, fast service and was always available for a call to discuss the loan process on our first home purchase. His advice helped us close on our house fast. He brings many years of experience and always provided us with updates at each step. Thank you Mark!
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Kyle Engle

3 years ago

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Patty Icenogle
Mark and the staff are wonderful.! the smoothest process I have even been through with a loan. PAINLESS AND STRESSLESS! they answered all questions promptly and with clear instructions. Stop looking around and choose Pacific Coast Home Mortgage and ask fo ...
Mark and the staff are wonderful.! the smoothest process I have even been through with a loan. PAINLESS AND STRESSLESS! they answered all questions promptly and with clear instructions. Stop looking around and choose Pacific Coast Home Mortgage and ask for Mark! This is my 3rd time working with him. It's so comforting to be able to trust someone!
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Patty Icenogle

3 years ago

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Leslie Scherer
Mark gets it done on time every time.
Mark gets it done on time every time.

Leslie Scherer

3 years ago

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Tyler Bierbower
Mark and the team at PCHM are true professionals. They worked quickly and efficiently on our refinance. We were able to close in just 21 days! and lowered our interest rate by 2.125%. Thank you for the seamless experience you'll have us as customers for ...
Mark and the team at PCHM are true professionals. They worked quickly and efficiently on our refinance. We were able to close in just 21 days! and lowered our interest rate by 2.125%. Thank you for the seamless experience you'll have us as customers for life.
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Tyler Bierbower

3 years ago

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Patty Andel
Mark O'Toole is the BEST mortgage broker I have EVER worked with! He has helped me on two mortgage loans and far exceeded my expectations! One loan was very time-sensitive and he pulled it off in a matter of days! I will never use anyone else!
Mark O'Toole is the BEST mortgage broker I have EVER worked with! He has helped me on two mortgage loans and far exceeded my expectations! One loan was very time-sensitive and he pulled it off in a matter of days! I will never use anyone else!

Patty Andel

3 years ago

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Chelsea Levin
This is my second time working with PCH Mortgage and I could not be happier with the quality of service Mark provides. He kept my husband and I informed every step of the way and ensured that we understood the process. Our hope is that we do not move ag ...
This is my second time working with PCH Mortgage and I could not be happier with the quality of service Mark provides. He kept my husband and I informed every step of the way and ensured that we understood the process. Our hope is that we do not move again, but I know that whether we are looking to refinance or purchase another home, we'll bre reaching out to Mark.
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Chelsea Levin

4 years ago

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Corky H
Mark was a great help. He explained each step of the process to show his transparency. He was always looking out for my best options. I will be referring him.
Mark was a great help. He explained each step of the process to show his transparency. He was always looking out for my best options. I will be referring him.

Corky H

4 years ago

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Lisa Ruiz
We refinanced our home with Mark O'Toole. He was absolutely amazing throughout the whole process! Kept in contact with us and lead us through every step. He was even able to get us a whole percentage lower than what was promised in the beginning. Because ...
We refinanced our home with Mark O'Toole. He was absolutely amazing throughout the whole process! Kept in contact with us and lead us through every step. He was even able to get us a whole percentage lower than what was promised in the beginning. Because of Mark we are saving over $500 a month on our mortgage. We can't thank him enough! I highly recommend Mark, he is a hard worker and will get you what you need!
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Lisa Ruiz

4 years ago

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Courtney Kocheran
Mark was fantastic as he assisted me seamlessly with my re-fi. His process was simple and he took time to explain each step for me. He must work around the clock because he was available to me any hour of the day. 10/10 would recommend.
Mark was fantastic as he assisted me seamlessly with my re-fi. His process was simple and he took time to explain each step for me. He must work around the clock because he was available to me any hour of the day. 10/10 would recommend.

Courtney Kocheran

4 years ago

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Michelle Ecker
I have worked with Mark O’ Toole and his team at PCH Mortgage on my initial home loan and more recently refinancing my home loan. I cannot praise Mark enough for helping me through the mortgage process and securing me a low interest rate. Mark makes me fe ...
I have worked with Mark O’ Toole and his team at PCH Mortgage on my initial home loan and more recently refinancing my home loan. I cannot praise Mark enough for helping me through the mortgage process and securing me a low interest rate. Mark makes me feel like a valued client, and I cannot ask for a better experience.
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Michelle Ecker

4 years ago

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Jeff Lacy
Mark O'Toole is as good and honest a person you will ever meet. I refer my clients, friends, and family to him.
Mark O'Toole is as good and honest a person you will ever meet. I refer my clients, friends, and family to him.

Jeff Lacy

4 years ago

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Shaunee Williams
Mark and his team made our refi super fast and easy. They were great to work with.
Mark and his team made our refi super fast and easy. They were great to work with.

Shaunee Williams

4 years ago

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Donna W
We needed to refinance our mortgage to pay off a large amount of debt, so we searched online for a mortgage broker with the best reviews. Mark O’Toole was the best candidate. I was very impressed with his interactive website that gives all the info needed ...
We needed to refinance our mortgage to pay off a large amount of debt, so we searched online for a mortgage broker with the best reviews. Mark O’Toole was the best candidate. I was very impressed with his interactive website that gives all the info needed for different loan types at the current rates. I really appreciated the fact that I didn’t need to give my personal information and expect a phone call before I had access to this information. Once I got to the request for my SS# on the online application, I stopped because I wanted to check another option before our credit was pulled. At that point, Mark called, and he couldn’t have been nicer. He asked how he could help and assured me that he would not pull the credit until I was ready. Mark was willing to go through all the scenarios with me and offered possible options based on what I thought I knew about our credit report, title and 1st mortgage. After sending all the docs and he pulled the report, the situation was more complicated than we thought. Mark was very patient and responsive to all my questions. He was always quick to get back to me by email or pick up the phone. He was straight forward about what we could and couldn’t qualify for and very thorough and understanding in his explanations. I was very impressed with the entire experience with Mark and can highly recommend Pacific Coast Home Mortgage & Real Estate Inc.
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Donna W

4 years ago

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Kim Salners
Mark was a pleasure to work with and made everything easy and straightforward. He was available whenever I needed a question answered...or some reassurance. We did everything electronically which was easier for me. He was courteous, prompt and understandi ...
Mark was a pleasure to work with and made everything easy and straightforward. He was available whenever I needed a question answered...or some reassurance. We did everything electronically which was easier for me. He was courteous, prompt and understanding of the nuances of my situation. I used Yelp to find him and definitely agree with all the other reviews that he was awesome!
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Kim Salners

5 years ago

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Jaymee Sanford
My husband and I were referred to Mark by a family member who was very happy with the work he did for them. Being a first-time homebuyer, Mark is very friendly and professional and gave us some very useful information about loans and the home buying proce ...
My husband and I were referred to Mark by a family member who was very happy with the work he did for them. Being a first-time homebuyer, Mark is very friendly and professional and gave us some very useful information about loans and the home buying process before and during our home buying experience. He is amazing to work with and makes himself available throughout the entire process. He's there with you every step of the way. We highly recommend him and his team if anyone is looking for a mortgage broker!
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Jaymee Sanford

5 years ago

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Ryan Watkins
I found a place I wanted to purchase and came to Mark to get a quote for a purchase loan. He was able to lock me in with a great rate with a lender that was quick and had no delays on closing escrow which was exactly what I needed. He was on top of it es ...
I found a place I wanted to purchase and came to Mark to get a quote for a purchase loan. He was able to lock me in with a great rate with a lender that was quick and had no delays on closing escrow which was exactly what I needed. He was on top of it especially with getting the details taken care of and has a great team. He knows this area very well and I have friends who use Pacific Coast Home & Real Estate for real estate transactions who are happy and repeated customers.
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Ryan Watkins

5 years ago

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Jason Maurer
Provided excellent advice and service for our refinance. Have also previously provided service for us on two other residences. Always up front and professional. I highly recommend Pacific Coast Home Mortgage & Real Estate.
Provided excellent advice and service for our refinance. Have also previously provided service for us on two other residences. Always up front and professional. I highly recommend Pacific Coast Home Mortgage & Real Estate.

Jason Maurer

5 years ago

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John Rodrigues
Great experience with both home purchase and refinance and have high confidence in future in using Pacific Coast Home Mortgage & Real Estate Inc. Great Team of professionals. Special thanks to Mark!
Great experience with both home purchase and refinance and have high confidence in future in using Pacific Coast Home Mortgage & Real Estate Inc. Great Team of professionals. Special thanks to Mark!

John Rodrigues

5 years ago

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Mara Marsh
Mark is excellent and so knowledgeable. We have used him several times for our home buying/refinancing needs. He is professional and efficient. He provided excellent advice to our daughter regarding her first home purchase, focusing on her situation and c ...
Mark is excellent and so knowledgeable. We have used him several times for our home buying/refinancing needs. He is professional and efficient. He provided excellent advice to our daughter regarding her first home purchase, focusing on her situation and circumstances, and not just trying to close a deal for himself. He is always my first referral to clients and friends.
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Mara Marsh

5 years ago

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Josh Bernard
Mark did a fantastic job with our loan!! He rushed the loan and got our house funded in 21 days!!! The entire team at Pacific Coast Home Mortgage and Real Estate is amazing. I will for sure recommend them to my friends and family.
Mark did a fantastic job with our loan!! He rushed the loan and got our house funded in 21 days!!! The entire team at Pacific Coast Home Mortgage and Real Estate is amazing. I will for sure recommend them to my friends and family.

Josh Bernard

5 years ago

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holiday geiger
Pacific Coast Home Mortgage and Real Estate was able to get my husband and I refinancing for our home when three other nationwide companies could not. We were very impressed how they were able to negotiate the complexities of our finances. And it was a p ...
Pacific Coast Home Mortgage and Real Estate was able to get my husband and I refinancing for our home when three other nationwide companies could not. We were very impressed how they were able to negotiate the complexities of our finances. And it was a pleasure doing business with Tom and his associates. We recommend them highly. Thank you!
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holiday geiger

5 years ago

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Jeffrey Vanderveen
Very responsive. Helped work through various issues. Helpful employees. Would use them again.
Very responsive. Helped work through various issues. Helpful employees. Would use them again.

Jeffrey Vanderveen

6 years ago

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Peter Hart
Mark is fantastic! He helped us with getting a good rate and stayed in contact to make sure we were happy with the results!
Mark is fantastic! He helped us with getting a good rate and stayed in contact to make sure we were happy with the results!

Peter Hart

6 years ago

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Greg Thompson
Thank you Mark, You and your company are the best when it comes to home loans. Being Realtors for 50+ years we can choose to do business with anyone and trust you and your team for our clients and our own personal loans. We always highly recommend you and ...
Thank you Mark, You and your company are the best when it comes to home loans. Being Realtors for 50+ years we can choose to do business with anyone and trust you and your team for our clients and our own personal loans. We always highly recommend you and refer you to all of our clients. Thanks again and we are so blessed to have you on our Team.
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Greg Thompson

6 years ago

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N IH
Mark and Kelli were wonderful to work with for our refinance. They were efficient and made the process seemless! Thank you!!!
Mark and Kelli were wonderful to work with for our refinance. They were efficient and made the process seemless! Thank you!!!

N IH

7 years ago

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Elle Gant
Mark and his team provide excellent professional and fast service. They helped me with refinancing my home, and with the original purchase 5 years ago. I highly recommend their services to anyone.
Mark and his team provide excellent professional and fast service. They helped me with refinancing my home, and with the original purchase 5 years ago. I highly recommend their services to anyone.

Elle Gant

7 years ago

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Charlene Keffer
Mark and his team did an excellent job on our refinance (and on the original purchase loan five years prior). Mark is always a pleasure to work with, is extremely efficient and keeps us updated throughout the process. I appreciate his candid nature, str ...
Mark and his team did an excellent job on our refinance (and on the original purchase loan five years prior). Mark is always a pleasure to work with, is extremely efficient and keeps us updated throughout the process. I appreciate his candid nature, straight-forward approach and the time he takes to help us through the process. He and his team always have my recommendation.
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Charlene Keffer

7 years ago

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A M
This was my 3rd real estate transaction with Mark and he has done an awesome job each time. He Makes you feel informed and at ease through the whole process. I'm sure I'll be using his services again.
This was my 3rd real estate transaction with Mark and he has done an awesome job each time. He Makes you feel informed and at ease through the whole process. I'm sure I'll be using his services again.

A M

7 years ago

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Mark Yerko
Mark O'Toole and his team at Pacific Coast Home Mortgage are really the best in the business. Mark came highly recommended by my attorney when I was looking for financing to purchase of the building my business is located in. He is a great listener and he ...
Mark O'Toole and his team at Pacific Coast Home Mortgage are really the best in the business. Mark came highly recommended by my attorney when I was looking for financing to purchase of the building my business is located in. He is a great listener and he kept me updated throughout the process. Mark found me the best mortgage for my needs. I plan to use Mark and his stellar team at Pacific Coast Mortgage in the future.
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Mark Yerko

7 years ago

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Aurelio Rosales
If you don't know already buying a home is a very big and important decision, one that must not be taken lightly. And as my wife and I began the journey which now has led us into our wonderful new house, we just wanted to take this opportunity to share th ...
If you don't know already buying a home is a very big and important decision, one that must not be taken lightly. And as my wife and I began the journey which now has led us into our wonderful new house, we just wanted to take this opportunity to share that it would not have happened as easily as it did without the guidance and support of the PCHM family. Since the beginning I knew from previous experience and stories from friends that every single decision you make in this process can lead to many possible outcomes and/or pitfalls, some which can be very costly financially speaking. I knew that this ever so complicated home buying process evolves year after year, and so early on I knew I wanted to be in the strongest position possible as a buyer, and so I had to make decisions. To start off right, I would need to secure a loan right off the bat and most importantly work with professionals that would not be "learning" on me, but a team that would have expertise and experience that I needed to move in a forward direction. In the end, this criteria, would eventually lead me to Mark O'toole/broker and save me a lot of time, money and the running around that transpires during this process. Why did I choose PCHM? Well, in regards to my lender, I based my decision on 3 things really, 1.) Reviews - For PCHM they were overwhelmingly good if not great. 2) Professionalism, which was reflected in the reviews, a very informative website and materialized in person. And 3) Locality and Accessibility, their Oceanside office was only going to be 10 Minutes away if I needed anything. And so, I put my paperwork together, submitted my initial loan application online and then in person, and within a day was promptly pre-approved for a loan, with the criteria that I requested. Eventually, as the process moved forward due to Mark's resources and commitment I came to find out that he always had my best interest in mind. And as you will find out, Mark and his team will make every effort to work around you, be diligent and use all tools at their disposal to make it happen. In the end, and throughout the whole process Mark and his office staff were always diligent, informative and committed to ensure positive results. Now about my Agent, Kellie Schull, also at PCHM. As you might know, many people are important to make a close on a house happen. And key to this, is a buyer's agent. I initially had not chosen a Buyer's Agent when I approached Mark, since I wanted to secure my loan first. But after inquiring from a friend who is an agent as well, and having him advise me to choose one that has worked with the lender prior, in order to facilitate the process, I decided to try one from PCHM. Eventually this led me to working with Kellie Schull. At first, I was unsure as to what to expect, but very soon this fear turned into an unexpected delight. In short, I came to find out that Kelli was professional, knowledgeable, nice, very accessible and always looking after my interest, the buyer. All the things you could want in a buyer's agent. She was able to write up a strong yet reasonable offer that was promptly accepted, the Purchase Agreement contained all the legal wording that was in my favor. And in the end, she was able to negotiate favorable terms, and unexpected bonuses that became part of the deal. I can tell you first hand, Kellie made this experience as pleasant as possible. Thank you PCHM. Your expertise and professionalism were invaluable thorough the whole process. And for everyone else, if you want to cross the home buying process bridge with minimal hiccups in a time efficient manner with your interest in mind and as stress less as possible, I would kindly ask you to consider Mark and his team at PCHM for your home buying needs. And no, I was not paid for this review. Sincerely, Aurelio and Nadia Rosales
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Aurelio Rosales

7 years ago

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G St (G's Pot)
Just refinanced with PCHM. This was the easiest transaction I've ever done. Mark and his team guided me through every step and it felt effortless. I would definitely use them again.
Just refinanced with PCHM. This was the easiest transaction I've ever done. Mark and his team guided me through every step and it felt effortless. I would definitely use them again.

G St (G's Pot)

8 years ago

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TheBurns3333
Mark and his staff at Pacific Coast Home Mortgage and Real Estate did my refinance a few years ago. This time we utilized him on my moms refinance. She was having some health issues at the time and he was mindful and considerate. He offered up great alter ...
Mark and his staff at Pacific Coast Home Mortgage and Real Estate did my refinance a few years ago. This time we utilized him on my moms refinance. She was having some health issues at the time and he was mindful and considerate. He offered up great alternatives to help get things done. Working with him is a true pleasure he is simply the best.
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TheBurns3333

8 years ago

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Jason Young
I couldn't say enough positive things about Pacific Coast Home Mortgage and Real Estate. I went through one of the big banks prior to working with Mark and company. What an amazing improvement and truly personalized experience it was working with Mark. I' ...
I couldn't say enough positive things about Pacific Coast Home Mortgage and Real Estate. I went through one of the big banks prior to working with Mark and company. What an amazing improvement and truly personalized experience it was working with Mark. I'm a small business owner so according to current regulation I am considered "high risk" I'm not a mortgage professional but I'm not sure this deal would have happened without Mark. If you are a small business owner endeavoring on a new real estate deal I would encourage you to talk to Mark. He knows how to navigate the current lending market and is a small business owner himself which gives him a very valuable skill set and knowledge base to help guys like me. Just to add some icing on the cake he does everything almost 100% digital. If you are reading this you are looking so look no farther and give Mark at Pacific Coast Home Mortgage and Real Estate a call.
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Jason Young

8 years ago

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Megan Ahern
We recently bought our first home and used Pacific Home Mortgage to broker our mortgage. Mark and Kelli were absolutely wonderful. They were so helpful in answering all my questions, and holding my hand through the process. The team was on top of it, quic ...
We recently bought our first home and used Pacific Home Mortgage to broker our mortgage. Mark and Kelli were absolutely wonderful. They were so helpful in answering all my questions, and holding my hand through the process. The team was on top of it, quick to respond, and was able to close on time even though we were pretty difficult borrowers. Thanks PCHM!
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Megan Ahern

8 years ago

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ray de la nuez
I needed help and advise about a mortgage lender issue I was experiencing and Mark was more than glad to drop what he was doing and answer all of my questions. Very professional. Thanks!
I needed help and advise about a mortgage lender issue I was experiencing and Mark was more than glad to drop what he was doing and answer all of my questions. Very professional. Thanks!

ray de la nuez

8 years ago

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Chrissie Ck
As a former TV news anchor & reporter, I pride myself in finding the perfect words to describe someone. But in this case, words alone seem inadequate in describing Mark O'Toole, the owner of Pacific Coast Home Mortgage.Mark is a man of action, incredible ...
As a former TV news anchor & reporter, I pride myself in finding the perfect words to describe someone. But in this case, words alone seem inadequate in describing Mark O'Toole, the owner of Pacific Coast Home Mortgage.Mark is a man of action, incredible knowledge and integrity, who understands what homeowners are going through during the stressful Re-Fi process. Mark and his team simplify otherwise complicated procedures, then work with you every step of the way to help you achieve your goals. In short, he's some kind of "Miracle Worker" when it comes to refinancing. Every homeowner, trying to work his or her way through the complicated web of re-financing, likely has experienced moments of doubt, insecurity, chaos and deadlines. Then, one faces a waiting game (which can test anyone's patience) to find out whether a Re-Fi is even in the cards. Not with Mark O'Toole. He's a straight shooter, who lets you know upfront whether he thinks he can help you. If not, he'll let you know. That, in itself, is a rarity, when so many others in this business either lead you on, or pretend to want to help you reach your goals.This is a lender you can brag about to friends, neighbors, co-workers and family members. Mark actually interrupted his own vacation, in order to return our calls (and we were new clients!) He is a first-class guy all the way, which is what you need when facing the bureaucracy of Re-Fi. Mark and his amazing staff will always be the FIRST team we call, if and when we buy another home or refinance again. There simply would be no other person who could measure up. Thanks to Mark, now I DO believe in miracles! He made it happen for us.
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Chrissie Ck

8 years ago

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Mike Mccluskey
great company great staff ..Mark Kellie and staff were the best ..us both being self employed they had everything we needed and and made the whole process actually enjoyable.would highly recommend this company ..thanks again
great company great staff ..Mark Kellie and staff were the best ..us both being self employed they had everything we needed and and made the whole process actually enjoyable.would highly recommend this company ..thanks again

Mike Mccluskey

8 years ago

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Carolyn Johnson
Can't say enough about Mark O'Tool. We are so glad we found him. He is very professional;ethical and easy to talk too. Mark helped us get a Mtg; even if we thought it might not be possible. Mark is a go getter; he made it happen. He has some kind of magic ...
Can't say enough about Mark O'Tool. We are so glad we found him. He is very professional;ethical and easy to talk too. Mark helped us get a Mtg; even if we thought it might not be possible. Mark is a go getter; he made it happen. He has some kind of magic :) We will be forever grateful too Mark for helping us. Thank you Mark. Richard and Carolyn Johnson
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Carolyn Johnson

10 years ago

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Karl Henderson
Mark and his team recently helped our family refinance our rental property. His knowledge of our local market, his efficiency and his overall expertise made for a very smooth transaction. Mark's resources got us the best rate possible, and we are so ver ...
Mark and his team recently helped our family refinance our rental property. His knowledge of our local market, his efficiency and his overall expertise made for a very smooth transaction. Mark's resources got us the best rate possible, and we are so very thankful for this. We will definitely return to Mark and Pacific Coast Mortgage for our future real estate needs. We sincerely recommend Mark to you!
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Karl Henderson

10 years ago

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Leigh Flogerzi
We had a great transaction with Mark, went very smoothly considering it was a transaction other lenders had told us was not possible to do. Mark figured it all out very quickly. We highly recommend this company.
We had a great transaction with Mark, went very smoothly considering it was a transaction other lenders had told us was not possible to do. Mark figured it all out very quickly. We highly recommend this company.

Leigh Flogerzi

11 years ago

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EddieG
The Best of the Best!!!! We just finished our refinancing through Mark O'Toole at Pacific Coast Home Mortgage and we can honestly say, this has been the BEST EXPERIENCE that we have ever had !!! Mark and Team are to be commended for their outstanding e ...
The Best of the Best!!!! We just finished our refinancing through Mark O'Toole at Pacific Coast Home Mortgage and we can honestly say, this has been the BEST EXPERIENCE that we have ever had !!! Mark and Team are to be commended for their outstanding efforts in providing a enjoyable financial refinancing experience. We received a great rate, and have the peace of mind knowing that we are saving a ton of money by refinancing into the right product at the right time. Having been to several other lenders that obviously were out of touch and had no clue about the latest and greatest mortgage products, it was amazing to learn how little other lenders really knew. A lot of good customers are being misinformed about what they are really qualified for, some even being turned down for a multitude of unknown reasons, when in fact if they dealt with a knowledgeable, well organized, ethical, high integrity professional such as Mark O'Toole at Pacific Coast Home Mortgage, they could save themselves a lot of grief and save themselves a ton of money. The experience and knowledge that Mark O'Toole has at Pacific Coast Home Mortgage in the industry is truly amazing. Mark works with every customer to fine tune maximum efficiency for all of the customers mortgage financial and real estate needs. As a consumer that has looked at other lenders, I can honestly say, that Mark O'Toole is the best out there in all of California and beyond. Mark looks out for the clients best interest and goes above and beyond with regards to service, to bring you the latest and greatest information, and always keeping you informed along the way with no hidden surprises. I was very impressed with Mark's status updates on our Refi. Updates were always prompt and accurate. When Mark said things would happen at a predetermined date and time, They did. In the business world, that is Truly Amazing!! As to work ethic, Mark O'Toole embodies that the customer is King and cares deeply about each and every one of his customers while retaining the highest integrity and value. Mark really does keep his customers best interest at heart. In fact our Refi started transacting while Mark was on vacation. Not only did I receive a call from Mark while he was on vacation, he walked me through the entire process letting me know what to expect which was phenomenal. No one that I have ever known has ever done that especially while on vacation. You usually have to wait until vacation is done to transact business. Not Mark O'Toole. Mark works even while on vacation which just goes to show his true dedication to the business and work ethic. If you've tried the rest, come talk to Mark O'Toole at Pacific Coast Home Mortgage; "The Best". I've found a great friend for life, and will always recommend Mark O'Toole at Pacific Coast Home Mortgage to all of my friends, family and colleagues for years to come.
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EddieG

11 years ago

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Kalon Morris
Great service and pricing. Mark makes your loan happen with as little effort from the client as possible; and gives you the best rate as well!
Great service and pricing. Mark makes your loan happen with as little effort from the client as possible; and gives you the best rate as well!

Kalon Morris

12 years ago

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Greg Clowminzer
Mark O'Toole exemplifies great work ethic and I would highly recommend him without a doubt. One of the things that empresses me most about Mark is how he stays current on real estate and mortgage market trends so he can provide his clients with the best h ...
Mark O'Toole exemplifies great work ethic and I would highly recommend him without a doubt. One of the things that empresses me most about Mark is how he stays current on real estate and mortgage market trends so he can provide his clients with the best home loan programs that meet theirs needs in our current real estate environment. If you have a friend or family member entering the housing market and need financing - call Mark.
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Greg Clowminzer

12 years ago

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